FAQ

Questions dealers ask us.

How fast does the owl answer?

In under a minute, at any hour, every day of the week.

Which lead sources does it work with?

Cars.com, Autotrader, CarGurus and your website forms. Any source that sends ADF lead emails works.

Does it text buyers?

Yes. The owl answers by text, email and WhatsApp. Email and WhatsApp are live the day of your setup call. Texting turns on as soon as the carriers approve your number, usually within a couple of days. We handle that registration, and its fees are included in your plan.

What languages does it speak?

English, Spanish and Portuguese. It answers in the buyer's language. Your dashboard comes in all three too.

How does it know which cars I have?

It reads the cars listed on your website every day. You can also upload your car list as a CSV file from your dashboard.

Will it make promises I can't keep?

It only talks about cars on your lot and follows the rules you set, like your hours, your specials and what it should never say.

Does it work with my CRM?

Every lead is sent to your CRM as an ADF email. That works with DealerCenter and any CRM that accepts ADF leads.

How do I know when a buyer is ready?

The owl alerts the people you choose. If nobody picks the lead up, it sends a reminder.

Can I take over a conversation?

Yes. Open the chat in your dashboard and take over with one tap. You can also pause the owl any time.

What happens if a buyer stops answering?

The owl follows up for 90 days. If the buyer says stop, they're never contacted again.

What does setup involve?

One call with us. We connect your lead sources and test a lead together. You don't need to touch DNS or install anything.

How much does it cost?

$699 a month for up to 2 lots. No setup fee, and carrier registration for texting is included. More lots cost extra, so talk to us.

Is there a contract?

No. It's month to month. Cancel or pause from your dashboard any time.

What happens to buyer data if I leave?

It's deleted 91 days after you cancel.

Still have a question?

Talk to usTry it as a buyer